FREE SHIPPING ON ORDERS OVER $99
Privacy Policy
Your privacy is important to Imperial, a division of H. Betti Industries so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.
We are part of H. Betti Industries, Inc. which includes www.betson.com, www.cuetec.com, www.betsonparts.com and www.betsonservice.com. For more than 80 years, H. Betti Industries, Inc. has developed relationships with our customers based on respect and integrity. We are aware of the trust and confidence you demonstrate when you visit our websites and provide us with information.
H. Betti Industries, Inc. is committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase "contact information" means any information by which you can be contacted or identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. This Privacy Policy applies to information we collect about you through our websites and mobile applications or via email or telephone. By using any of our web sites, mobile applications, or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.
As a part of our commitment to your privacy, H. Betti Industries, Inc. supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their contact information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from H. Betti Industries, Inc.
INFORMATION COLLECTION
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request you may be unable to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. We may also receive anonymous usage data from your mobile phone or other device you use to access our web sites or our mobile applications, including location data.
If you access any of our websites or mobile applications with your log-in credentials from a social networking site (e.g., Facebook or twitter) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. We may add this information to the information we have already collected from you via email, websites and mobile applications.
We use your contact information for internal purposes only, such as:
-Confirming and tracking your order, subscription, or registration;
-Analyzing preferences, trends, and statistics;
-Informing you of our new products, services, and offers; and
-Providing you with other information from and about H. Betti Industries, Inc.
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable regarding its intended use.
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy. In such cases, we might share information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine the information you give us online, through our catalogs, or via email. We may also combine that information with publicly available information and information we receive from our carefully selected marketing partners. We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
INFORMATION USAGE
THIRD-PARTY SOURCES
We may use third-party advertising companies to serve advertisements regarding products and services that may be of interest to you when you access and use the services and other web sites or online services, based on information relating to your access to and use of the services and other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit www.aboutads.info and optout.networkadvertising.org. You may download the AppChoices app at youradchoices.com/appchoices to opt out in mobile apps.
We may use third-party advertising companies to serve advertisements regarding products and services that may be of interest to you when you access and use the services and other web sites or online services, based on information relating to your access to and use of the services and other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit www.aboutads.info and optout.networkadvertising.org. You may download the AppChoices app at youradchoices.com/appchoices to opt out in mobile apps.
THIRD-PARTY SOURCES
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such web site.
THIRD-PARTY LINKS
When you visit our web sites, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a web site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
Some of our Service Providers may use cookies and collect information on our behalf. In addition, in connection with the services that they provide to us, some of our Service Providers may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work if you delete or disable cookies.
COOKIES INFORMATION
SECURITY INFORMATION
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
H. Betti Industries, Inc. does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the approval of your parent or guardian to purchase products from this site.
CHILDREN INFORMATION
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:
Receiving electronic communications from us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may update your email preferences at any time by clicking the "Manage Subscriptions" link in the footer of any email we send you. You can also request to opt-out of the use of your personal information by Betson Enterprises, as outlined in the section titled 'How to Contact Us'.
Receiving telephone or direct mail communications: If you no longer want to receive marketing-related telephone or direct mail communications from us on a going-forward basis, you may reach us as outlined in the section titled 'How to Contact Us'.
Our sharing of your personal information with affiliates for their direct marketing purposes: If you would prefer that we not share your personal information on a going-forward basis with our affiliates for their direct marketing purposes, you may opt-out of this sharing by contacting us as outlined in the section titled 'How to Contact Us'.
Our sharing of your personal information with unaffiliated third parties for their direct marketing purposes related to your purchase and use of a Betson Enterprises product: If you would prefer that we not share your personal information on a going-forward basis with unaffiliated third parties for their direct marketing purposes related to your relationship with Betson Enterprises, you may opt-out of this sharing by contacting us as outlined in the section titled 'How to Contact Us'.
We will try to comply with your request(s) as soon as reasonably practicable.
CHOOSE & ACCESS
If you would like to request to review, correct, update, suppress/restrict or delete personal information that you have previously provided to us, or if you would like to request that we transfer your personal information to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us as outlined in the section titled 'How to Contact Us'.
In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.
PERSONAL INFORMATION
We keep your personal information for as long as needed or permitted considering the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you (such as delivery of products or services, an online account, receiving our newsletter); as required by a legal obligation to which we are subject to; or as advisable considering our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investiga
RETENTION PERIOD
You have the right always to lodge a complaint with a supervisory authority competent for your country or region.
COMPLAINT INQUIRY
We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on this web site. We use secure socket layer (SSL) technology and other technologies to help keep the personal information you provide on this site secure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the 'How to Contact Us' section below.
PROTECTING INFORMATION
CALIFORNIA PRIVACY POLICY
This California Privacy Notice applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 ("CCPA") and any terms defined in the CCPA have the same meaning when used in this notice.
This Notice does not apply to employment-related personal information collect from California-based H. Betti Industries employees, job applicants, contractors, or similar individuals. Employment-related terms applicable under the CCPA will be available on our website in January 2020.
Category A: Identifiers
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
Collected - YES
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected - YES
Category C: Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected - YES
Category D: Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Collected - YES
Category E: Biometric information.
Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected - NO
Category F: Internet or other network activity
Browsing history, search history, and information on a consumer's interaction with a website, application, or advertisement.
Collected - YES
Category G: Geolocation data
Physical location or movements.
Collected - YES
Category H: Sensory data
Audio, electronic, visual, thermal, olfactory, or similar information.
Collected - NO
Category I: Professional or employment-related information
Current or past job history or performance evaluations.
Collected - YES
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected - NO
Category K: Inferences drawn from other personal information
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected - YES
We have collected from consumers within the last twelve (12) months personal information falling into the following categories:
WHAT INFORMATION DO WE COLLECT?
PURPOSES FOR USING PERSONAL INFORMATION
We may use or disclose the personal information we collect for one or more of the following business or commercial purposes:
We may need to collect and use some of the information listed below because we are either legally required to do so or because we need it to provide the requested services to you. If you do not provide the information that we ask for, we may not be able to provide you with the requested services.
• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request service or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, administer and communicate with you about products, services, events, surveys and promotions (including by sending you marketing communications);
• To provide our services to you (including access to website and/or platforms), to communicate with you (including send you administrative and contractual information, such as information regarding the terms and conditions, warranty policies or service contracts) and to provide you other customer-related services, such as handle your queries and complaints;
• To contact you in the event of a service notification for your registered appliance or to provide other notices concerning the safety of your appliance regardless of your stated privacy preferences;
• To process, evaluate and respond to your requests, inquiries and applications;
• To confirm and process your order, provide you with updates regarding your order, process returns and contact you concerning your order;
• To create, administer and communicate with you about your account (including any purchases and payments);
• To personalize your experience on the services by presenting products and offers tailored to you, and to facilitate social sharing functionality;
• To verify your identity to ensure security for the other purposes listed here;
• To operate, evaluate and improve our business (including improving or developing new products and services; managing our communications; performing market research; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services and websites; administering our websites; and performing accounting, auditing, billing, reconciliation and collection activities);
• To protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure and quality;
• To conduct investigations and comply with and enforce applicable legal requirements, industry standards and our policies and terms, such as this and other sites' terms of use;
• To ensure the security of our network services, information resources and the safety of our products, services, and employees.
• For other uses, as agreed by you and us.
• To create, maintain, customize, and secure your account with us.
• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
• For testing, research, analysis, and product development, including to develop and improve our products, and services.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• We may sell to providers of extended service contracts the personal information
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, including requests to opt out of the use of your personal information by Betson Enterprises as outlined in this Privacy Policy, please contact us at privacy@imperialusa.com or by mail;
H. Betti Industries, Inc.
Privacy Policy
303 Paterson Plank Rd.
Carlstadt, NJ 07072
You may also click the designated link at the bottom of all email advertisements to be removed from future email updates. Please note that any requests to remove or update your contact information may take up to seven days to process your email request.
PRIVACY CONTACTS
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.